We would rather get back the equipment than see any customer regretting his/her purchase from Thomann. Simply fill out the online "Return product" form in the customer center. You will then receive all the necessary information for the return shipment.

Return an item for a refund If your item arrives damaged, doesn't match the listing description, or is the wrong item, you can return it for a refund. If you've changed your mind and want to return it, you can ask the seller if they'll accept a return.

If a return is received after 45 days, we regret that we cannot issue a refund or send the merchandise back to you. The ship date can be found online at My Account. Lingerie returns (inclusive of briefs, shape-wear and swimwear), for hygiene reasons, must have both the hygiene strips and 'do not remove tags' attached before returns or refunds can be considered. Once we have received the returned item(s) we will consider the condition of the goods being returned before authorising refunds or exchanges (Exchanges are available in store only). As a Thomann customer you can reach our departments, specialists and admin team by phone or email. Here's a list of email addresses and phone numbers for all our departments. Thomann is the largest online and mail order retailer for musical instruments, light and sound equipment worldwide, having about 10m customers in 120 countries and 80,000 products on offer.

Thomann returns policy

Accepted payment methods differ online and in the warehouse. Please note that we do not accept returns of final sale merchandise or products that are specified as non-returnable in its description, unless they are faulty. Any exceptions to this policy will be listed under product details on the product page. How To Return Your Order. Returns on items eligible for returns are accepted within 90 days of Return an item for a refund If your item arrives damaged, doesn't match the listing description, or is the wrong item, you can return it for a refund. If you've changed your mind and want to return it, you can ask the seller if they'll accept a return.

You may return any product within 60-days of purchase, subject to the terms and conditions stated herein. With proof of purchase, you will receive a full refund, which shall be credited back to the original payment method, in the amount paid for the product you are returning.

Returns Policy. Thong On will gladly accept returns on items purchased online . The item must be in resalable condition, unworn with tags still attached. The item must be returned within 30 days of purchase. For items deemed subject to fair wear & tear, accidental damages or misuse, a full refund will not be provided.

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If you don't like the item you've bought, you can return it within the first 30 days, no questions asked. After If you find yourself with technical problems, we won’t let you down: we have teams of in-house technicians who'll help you quickly and efficiently. Thomann is the largest online and mail order retailer for musical instruments, light and sound equipment worldwide, having about 10m customers in 120 countries and 80,000 products on offer. We are musicians ourselves and share your passion for making it. 3-Year Thomann Warranty.

Have any of you had any bad customer service experience from Thomann? They've usually always been fairly decent although I haven't used them in quite some time but, recently, I bought an Ultimate AX-48B Keyboard stand from them which clearly was not brand new (the legs were scuffed, dented, rusty, generally in very poor condition it was clear it had been used) and the best they can do is Return and refund policy Items purchased at weekday.com between 3 November and 15 December 2020 can be returned up to 100 days after purchase date.

The problem is my Ibanez Valbee amp broke the sc.cc@thomann.de.
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30-Day Money-Back Guarantee. So you thought a particular product was the right one for you, and then you discover it's not. Well, that's life. But no problem! We grant a 30-Day Money-Back Guarantee on any item you buy at Thomann. Even as a commercial customer we offer you full 30 Days Money-Back - no hassles, no questions asked!

Get help and learn more about whitestonedome return shipping, exchange and refund policy. Powered by AfterShip Returns Center.

thomann.de, operated by Thomann GmbH, is an internationally-focused online store that generates eCommerce net sales primarily in Germany as well as in France and Spain. With regards to the product range, thomann.de specializes in the “Toys, Hobby & DIY” category, particularly in the area of “Hobby & Stationery”.

packaged, but, it was a cheap 'harley benton acoustic' amp I was sent in return. My role was strategically created during the development of the High Performance department at U.S. Soccer to improve health care provision and to enrich policy 1035 Exchange. A method of exchanging insurance-related assets without triggering a taxable event. Cash-value life insurance policies and annuity contracts It has taken me 3 months to finally get a refund under warranty for a broken item, they sent a replacement initially which arrived broken and I had to pay duty on the Returns & Exchanges.

Menu Dun and Bradstreet Logo. How do I pack my return consignment? – Thomann United States. Musikhaus Thomann (@thomann) | Twitter.